Gift Vouchers Refund Policy

You can cancel at any time until the end of the 14 day on which you ordered your Gift Vouchers. After this time, vouchers will be non-refundable.

To cancel your order, you must advise us in writing – If sending a letter please write to us at The Woodland Spa, Crow Wood Leisure, Royle Lane, Burnley, Lancashire BB12 0RT and send the letter by registered post, so you can prove postage and track its progress. If you wish to email us, you may email us at – info@thewoodlandspa.com

If you wish to report non-delivery of your gift voucher, please call us on 01282 471913 or email us on info@thewoodlandspa.com. All reports of non-delivery must be made within 14-days of the gift voucher purchase.

E&OEs. All prices on this website are subject to change without notice. Whilst we make every effort to provide you the most accurate and up-to-date information, occasionally, one or more items on our website may be mis-priced. In the event a product is listed at an incorrect price, Crow Wood Leisure Ltd shall have the right to refund any orders placed for vouchers listed at the incorrect price.